Call-center and sales software built around your own sales process
Instead of juggling a phone system, spreadsheets and WhatsApp, your agents call, message and update leads from one panel. We built exactly this for the TrendGo sales team, who sell packages to businesses by phone.
- Click-to-call and call recording
- WhatsApp and SMS from the same screen
- Lead assignment and sales pipeline
- AI call summaries and coaching scores
Tell us about your project
We reply within one business day with questions or a time for a short call. The first call is free.
What the panel does
Calling from the panel
Agents call leads with one click; every call is logged against the customer record.
Call records
Recordings, durations and outcomes in one place for quality control and training.
Messaging
WhatsApp and SMS templates sent from the customer screen, so the whole history stays together.
Leads & pipeline
Leads assigned to agents, follow-up reminders and stages from first call to sale.
Manager dashboard & coaching
Calls are summarised by AI and scored on opening, needs analysis, objection handling and closing, so managers see who needs to work on what.
Integration
Connected to your own app, marketplace or CRM, so a sale updates the rest of the system.
Call-center project
How we work
1. Discovery call
We listen to the business problem, ask the questions that shape scope and agree on what the first version must do.
2. Written scope & fixed quote
Screens, user roles, integrations and acceptance criteria in writing, priced line by line. No open-ended hourly billing.
3. Design & development
Our in-house team designs and builds in short iterations. You get test builds on your own phone throughout.
4. Launch & support
Store publishing, server setup and handover. The same team maintains and extends the product after launch.
Frequently asked questions
Why custom software instead of an off-the-shelf call-center tool?
Off-the-shelf tools work well for generic support lines. When the call center sells your own product, the panel needs to read and update your own data — customers, offers, orders — which is where custom software pays off.
Which phone systems can it work with?
We integrate with cloud telephony providers that offer an API for click-to-call and call records. The choice depends on your country and existing contracts; we settle it in discovery.
Who owns the source code?
You do. Source code, design files, servers, domain and App Store / Google Play accounts are handed over in your company's name. You are never locked in to us.
Can you work with clients outside Türkiye?
Yes. We have offices in Dubai and Ankara and work remotely with clients in other time zones: weekly demos over video call, shared task boards and test builds you can install on your own devices.
Offices in Dubai (Meydan) and Ankara (Çankaya). Send us your project or email bilgi@stechome.com.tr.